For RCM Companies
Add trained offshore RCM capacity for AR, denials, and payment posting without growing your US headcount.
Learn moreCo-managed healthcare operations
Scale Your RCM Back Office Without Expanding Your US Hiring Burden
Salt HealthOps gives RCM companies, medical billing firms, and healthcare providers a co-managed offshore team for AR follow-up, denials, prior authorization, eligibility, and payment posting — with US-based accountability, QA-led delivery, and weekly reporting.
- US-based accountability
- Structured offshore production
- QA-led delivery
Built on Salt Technologies’s delivery, process, and security discipline
- 14+
- Years of delivery experience
- 300+
- Projects delivered
- ISO
- Certified processes
- SOC 2
- In progress
01Who we support
Who we support
For Medical Billing Companies
Support more client accounts with reliable back-office execution and weekly productivity visibility.
Learn moreFor Medical Practices
Reduce AR backlog, denial follow-up workload, and front-office billing pressure.
Learn moreFor Specialty Clinics
Offload prior authorization, eligibility, and recurring billing workflows for high-volume specialties.
Learn more02The model
A co-managed model, not a black-box offshore team
The hardest part of sending revenue cycle work offshore is losing visibility and control. Salt HealthOps is built to remove that risk: you keep your system, your data access, and a US-based point of accountability, while a trained offshore team handles the high-volume production work.
US-based accountability
A US point of contact owns the relationship, escalations, and your recurring performance review.
Structured offshore production
Trained specialists work inside your existing EHR or billing system and your SOPs.
QA-led delivery
Sample audits, documented workflows, and quality checks across every queue.
Weekly reporting
Productivity and KPI reporting so you always know what is happening in your queues.
03What we run
RCM services we support
Start with a single workflow or a full back-office. Each service runs under the same co-managed model.
RCM Back-Office Support
The process-heavy revenue cycle tasks that slow billing teams down.
Learn moreAR Follow-Up
Work unpaid claims, reduce aging, and keep payer queues moving.
Learn moreDenial Management
Categorize, rework, appeal, and prevent recurring denials.
Learn morePrior Authorization Support
Submissions, tracking, and follow-up for auth-heavy workflows.
Learn moreEligibility & Benefits Verification
Catch coverage issues before the visit to prevent avoidable denials.
Learn morePayment Posting
Accurate ERA/EOB posting, adjustments, and reconciliation support.
Learn moreMedical Billing Outsourcing
Outsource specific billing workflows first, by scope and readiness.
Learn more04Expanding scope
Growing HealthOps services
Available by scope as our delivery team expands.
Medical Coding Support
Documentation review and coding support under a QA-led workflow.
Learn moreProvider Credentialing
Enrollment, CAQH, and recredentialing tracking support.
Learn moreHealthcare Virtual Assistants
Scheduling, intake, referral, and billing-adjacent admin support.
Learn more05How you buy
Flexible engagement models
Choose how you buy: a dedicated specialist, a managed pod, a cleanup sprint, or monthly support.
Dedicated RCM Specialist
A trained specialist for a consistent daily workflow.
Learn moreManaged HealthOps Pod
A small managed team with a lead, QA, and backup coverage.
Learn moreBacklog Cleanup Sprint
A fixed-scope project to clear aging AR or denial backlogs.
Learn moreMonthly Operations Support
Ongoing support for recurring billing-adjacent workflows.
Learn more06Why Salt HealthOps
Why Salt HealthOps
Salt HealthOps is a new healthcare operations brand, but it is built on Salt Technologies' established delivery, process, and security discipline.
Backed by Salt Technologies
14+ years of delivery and 300+ projects across US and global markets.
Security-first operations
Access-controlled, audit-friendly workflows. ISO certified, SOC 2 in progress, BAA-ready.
RCM specialists lead operations
Healthcare RCM specialists lead domain operations, supported by Salt's delivery teams.
Start with a paid pilot
Prove the model on a defined claim sample, run alongside your team, measured against your baseline.
07Security & compliance
Security and compliance you can stand behind
We lead with what is real today and never overclaim. Our operating model is designed for structured workflows, access control, QA checks, and weekly reporting.
- HIPAA-aware workflows
- BAA-ready engagement
- Access control and least-privilege
- Audit-friendly operations
- ISO certified; SOC 2 in progress
Frequently asked questions
What is co-managed RCM support?
Co-managed RCM support means an external team handles high-volume revenue cycle production while you keep control, your system, and a US-based point of accountability. Salt HealthOps pairs trained offshore specialists with US oversight, QA, and weekly reporting, so you add capacity without giving up visibility.
Can Salt HealthOps work inside our existing EHR or billing system?
Yes. Our specialists work inside your existing EHR or billing/PM system and follow your SOPs. We configure access during onboarding using least-privilege controls, so you keep ownership of your systems and data.
Do you provide dedicated specialists or a managed team?
Both. You can engage a dedicated RCM specialist for a consistent workflow, or a Managed HealthOps Pod with a team lead, QA oversight, and backup coverage. We help you choose based on your volume and workflows.
Are your workflows HIPAA-aware?
Yes. We operate HIPAA-aware workflows with access control, confidentiality training, and audit-friendly processes, and we are BAA-ready. Salt Technologies is ISO certified, with SOC 2 in progress.
Can we start with a paid pilot?
Yes. We recommend starting with a paid pilot on a defined claim sample, run alongside your existing team and measured against your own baseline KPIs, so you can validate quality and fit before scaling.
Next step
Ready to add reliable RCM capacity?
Book a capacity planning call or request an AR and denial backlog review. We will map your workflows and recommend an engagement model.